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Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Services available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
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Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.
Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. In particular, Hotjar may collect a device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display our website.
Hotjar stores this information in a pseudonymized user profile. Neither we nor Hotjar will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site, and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
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ClientSuccess
We provide a limited amount of your information (such as your name, email address, and timestamps) to ClientSuccess, LLC (“ClientSuccess”) to collect data for analytics purposes when you visit our website or use our products. ClientSuccess analyzes your use of our website and/or product and tracks our relationship so that we can improve our service to you. We may also use ClientSuccess as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, ClientSuccess collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience.
For more information on the privacy practices of ClientSuccess, please visit https://www.clientsuccess.com/privacy-policy. ClientSuccess’ services are governed by ClientSuccess’ terms of use which can be found at https://www.clientsuccess.com/terms-of-service.
If you would like to opt out of having this information collected by or submitted to ClientSuccess, please contact us.